Microsoft Teams Trigger

Overview

Use the Microsoft Teams trigger to start automations whenever a new chat is created. Common patterns include summarizing inbound requests, routing urgent messages to support teams, or creating follow-up tasks in other systems.

Enabling the Microsoft Teams Trigger

Open your deployment in CrewAI AMP
Go to the Triggers tab
Locate Microsoft Teams and switch the toggle to enable

Enable or disable triggers with toggle — Microsoft Teams trigger connection

Example: Summarize a new chat thread

from teams_chat_created_crew import MicrosoftTeamsChatTrigger

crew = MicrosoftTeamsChatTrigger().crew()
result = crew.kickoff({
    "crewai_trigger_payload": teams_payload,
})
print(result.raw)

The crew parses thread metadata (subject, created time, roster) and generates an action plan for the receiving team.

로컬에서 테스트

CrewAI CLI를 사용하여 Microsoft Teams 트리거 통합을 로컬에서 테스트하세요:

# 사용 가능한 모든 트리거 보기
crewai triggers list

# 실제 payload로 Microsoft Teams 트리거 시뮬레이션
crewai triggers run microsoft_teams/teams_message_created

crewai triggers run 명령은 완전한 Teams payload로 크루를 실행하여 배포 전에 파싱 로직을 테스트할 수 있게 해줍니다.

Troubleshooting

Ensure the Teams connection is active; it must be refreshed if the tenant revokes permissions
crewai triggers run microsoft_teams/teams_message_created로 로컬 테스트하여 정확한 payload 구조를 확인하세요
Confirm the webhook subscription in Microsoft 365 is still valid if payloads stop arriving
Review execution logs for payload shape mismatches—Graph notifications may omit fields when a chat is private or restricted
주의: 트리거 실행을 시뮬레이션하려면 crewai triggers run을 사용하세요 (crewai run이 아님)